Question 1

What is Sthan?

Accepted Answer

Sthan is a modern CRM platform for real estate developers. It unifies lead capture, inventory, site visits, bookings, RERA documents, WhatsApp communication, and collections — replacing the patchwork of Excel, WhatsApp groups, and legacy CRMs most developers use today.

Question 2

What does Sthan's complete package include?

Accepted Answer

Sthan's complete package is a six-layer lead-to-booking engine: (1) Lead capture from Meta, Google, MagicBricks, 99acres, Housing.com, website forms, WhatsApp click-to-chat, and missed-call capture — auto-tagged and assigned; (2) Instant response automation that fires WhatsApp, email, and SMS within 10 seconds; (3) Lead qualification via chatbots and smart forms; (4) A 15-day automated follow-up drip across WhatsApp, email, and retargeting; (5) Sales team automation with 15-minute no-response escalations, site-visit scheduling, and post-visit follow-up; (6) A reporting dashboard showing leads by source, cost per lead, conversion ratio, and ad spend versus inquiries.

Question 3

How is Sthan different from DaeBuild, Sell.Do, or Zoho CRM?

Accepted Answer

DaeBuild and Sell.Do target large enterprise developers with long implementation cycles and high setup fees. Zoho is a generic CRM retrofitted for real estate. Sthan is purpose-built for developers with 1–5 projects who want to start in a day, not after a 3-month implementation — and bundles marketing services, which none of the others do.

Question 4

How much does Sthan cost?

Accepted Answer

Sthan uses per-project pricing. Your first project is ₹8,000 per month. Each additional project from the 2nd through 4th is ₹10,000 per month. From your 5th project onwards, each project returns to ₹8,000 per month. Every plan includes unlimited users, unlimited leads, and every feature. Marketing services are optional add-ons: Essentials at ₹15,000 per project per month, or Full service at ₹40,000 per project per month. Ad spend (typically ₹1–3 Lakh per project) is separate and paid directly to ad platforms.

Question 5

Does Sthan integrate with MagicBricks, 99acres and Housing.com?

Accepted Answer

Yes. Sthan imports leads from MagicBricks, 99acres, and Housing.com via CSV daily. Meta Lead Ads, WhatsApp Business API, and SMTP email are native integrations from day one. Full portal APIs ship in v2.

Question 6

Is customer data isolated between tenants?

Accepted Answer

Yes. Sthan enforces tenant isolation at the database query level, not just in application code. Every request validates the current tenant before returning data. Automated tests run on every deploy to verify this property.

Question 7

Can I cancel anytime?

Accepted Answer

Yes. Sthan uses month-to-month billing with no lock-in. On cancellation, you receive a full data export (leads, units, bookings, payments, documents) within 48 hours. Records are deleted within 30 days.